bb365 Terms & Conditions — Your Complete Guide to Platform Rules
These Terms & Conditions govern your use of the bb365 platform. By registering an account or placing a bet, you agree to be bound by these terms. Please read them carefully before using any bb365 service.
Key Terms at a Glance
The following cards summarise the most important points in these Terms & Conditions. They do not replace the full text — please read all sections before using bb365.
You must be 21 years of age or older to register an account and use any service on bb365. Age verification may be required at any time.
Each individual may hold only one active bb365 account. Duplicate accounts will be closed and any associated funds may be forfeited.
Minimum deposit is ৳200. Withdrawals are processed to the same payment channel used for the deposit. Processing times vary by method — bKash and Nagad withdrawals are typically same-day.
All bonuses are subject to wagering requirements before withdrawal is permitted. The applicable rollover multiplier and eligible games are specified in the individual bonus terms.
You are solely responsible for maintaining the confidentiality of your login credentials. bb365 will not be liable for losses resulting from unauthorised access caused by your failure to secure your account details.
These Terms & Conditions constitute the entire agreement between you and bb365 regarding your use of the platform. In the event of a conflict between these terms and any promotional material, these terms prevail.
1Acceptance of Terms
These Terms & Conditions ("Terms") govern the relationship between bb365 ("the Platform", "we", "us") and any individual ("you", "the User") who accesses or uses the bb365 website, mobile site, or any service made available through those channels. By accessing the bb365 platform, creating an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agree to be legally bound by these Terms in their entirety.
These Terms apply to all users of bb365 regardless of the device used to access the platform. If you do not agree with any part of these Terms, you must immediately cease use of the bb365 platform and close any account you have opened. bb365 reserves the right to update, modify, or replace these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes your acceptance of those revisions.
2Eligibility
To register an account and use the bb365 platform, you must meet all of the following eligibility criteria at the time of registration and throughout your continued use of the platform:
- You must be at least 21 years of age. bb365 operates a strict minimum age policy and may request proof of age at any point during the account lifecycle.
- You must be accessing the platform from a jurisdiction where online gambling is not explicitly prohibited by applicable law. It is your sole responsibility to verify your local laws before using bb365.
- You must register using your own personal information. Providing false, misleading, or third-party details during registration constitutes a material breach of these Terms.
- You must not be a current employee, contractor, or immediate family member of a bb365 employee or contractor, or an employee of any game provider, payment processor, or affiliate partner associated with bb365.
- You must not have a self-excluded account on bb365 or have been previously permanently excluded from the platform. Attempting to circumvent a self-exclusion by opening a new account is a serious violation of these Terms.
bb365 reserves the right to conduct identity verification checks at any point and to request supporting documentation including but not limited to a government-issued photo identification and proof of address. Failure to provide requested documentation within the time specified may result in account suspension and the withholding of pending withdrawals pending verification completion.
3Account Registration and Security
Each individual is permitted to hold exactly one registered account on bb365. Registration requires a valid mobile phone number registered in your name. This number is used as your primary login credential and for all payment method verification processes, including bKash, Nagad, and Rocket wallet verification.
- You are solely responsible for keeping your login credentials confidential. Do not share your password with any third party. bb365 staff will never ask you for your password via any channel.
- You must notify bb365 customer support immediately if you suspect your account has been accessed without authorisation. bb365 is not liable for losses incurred prior to your notification of suspected unauthorised access.
- bb365 reserves the right to suspend or permanently close any account at its discretion, including where fraudulent activity, bonus abuse, identity misrepresentation, or breach of these Terms is detected or reasonably suspected.
- All account information provided at registration and during subsequent KYC processes must be accurate, current, and complete. You must update your account details promptly if any registered information changes.
bb365 applies industry-standard security protocols including SSL encryption to protect all data transmitted between your device and the bb365 platform. However, no online system can guarantee absolute security, and you acknowledge that your use of the platform is at your own risk with respect to the security of your device and local network.
4Deposits and Withdrawals
bb365 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may change at any time subject to provider agreements. You are responsible for ensuring that the payment method you use belongs to you and is registered in your own name.
- The minimum deposit is ৳200. bb365 does not impose a maximum deposit limit on standard accounts, though individual payment method providers may apply their own transaction limits.
- Withdrawals will only be processed to the same payment method used to make the most recent deposit. bb365 does not process withdrawals to third-party accounts, bank accounts belonging to other individuals, or payment methods that differ from the deposit source without prior written approval from the bb365 compliance team.
- bb365 processes withdrawal requests as promptly as operationally possible. bKash, Nagad, and Rocket withdrawals are typically completed same day. Processing times for card withdrawals may vary and are subject to the issuing bank's own processing schedule.
- bb365 reserves the right to delay, withhold, or reverse any withdrawal where there is a reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms, pending investigation. Where a withdrawal is withheld pending investigation, bb365 will notify the account holder and provide an estimated timeline for resolution.
- Deposits made in error cannot be reversed after the funds have been credited to your bb365 account. If you believe a deposit was processed in error, contact bb365 support immediately with the relevant transaction reference.
All financial transactions on bb365 are denominated in Bangladeshi Taka (BDT). bb365 does not operate multi-currency accounts. Any currency conversion costs arising from your use of an international payment card are your sole responsibility.
5Bonuses and Promotions
bb365 offers a range of bonuses and promotional offers to eligible registered players. All bonuses are subject to the specific terms attached to each promotion, which are published at the time the promotion is made available. In the event of any inconsistency between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms take precedence with respect to that promotion only.
- All bonuses are subject to wagering requirements (rollover) before any associated winnings may be withdrawn. The applicable wagering requirement multiplier for each bonus is stated in the individual promotion terms.
- Bonuses may only be claimed once per eligible promotion per registered account unless the promotion terms explicitly state otherwise. Multiple accounts created to claim the same bonus constitute bonus abuse and will result in account closure and forfeiture of all associated funds.
- bb365 reserves the right to withdraw, amend, or cancel any bonus or promotion at any time without prior notice. Any bonus funds already credited to an account at the time of cancellation will remain subject to the originally stated wagering requirements.
- Bonus funds and any winnings generated from bonus play may not be transferred between accounts or converted to cash without completing the applicable wagering requirement in full.
- bb365 may at its discretion offer bonus promotions timed around major cricket events including BPL, IPL, T20 World Cup, and Bangladesh national team fixtures. Eligibility for such promotions is subject to the terms published at the time of the relevant event.
6Prohibited Activities
The following activities are strictly prohibited on bb365. Detection of any prohibited activity will result in immediate account suspension, forfeiture of account balance, and may result in referral to relevant law enforcement authorities:
- Opening or operating more than one bb365 account simultaneously, regardless of the device, identity, or payment method used for the additional account.
- Using any automated software, bot, script, or artificial intelligence tool to place bets, navigate the platform, or interact with any game in a manner not available to a standard human player.
- Colluding with other players to manipulate the outcome of any game, bet, or promotion, including coordinated bonus-claim strategies across multiple accounts.
- Using the bb365 platform to launder money or to process funds derived from criminal activity. bb365 applies anti-money laundering monitoring and will report suspicious transactions to applicable authorities without prior notice to the account holder.
- Exploiting technical errors, software glitches, or platform vulnerabilities to gain an unfair advantage. Any winnings obtained through exploitation of a technical error are void and will be reversed from the account balance.
- Providing false, misleading, or stolen personal information at any stage of the account registration, verification, or withdrawal process.
7Responsible Gaming
bb365 is committed to promoting responsible gaming practices. Gambling is intended as a form of entertainment, and bb365 actively discourages gambling as a means of generating income or resolving financial difficulties. bb365 is strictly a platform for adults aged 21 and above. No individual under the age of 21 is permitted to register, deposit, or place bets on bb365 under any circumstances.
bb365 provides the following responsible gaming tools to all registered account holders. These tools are available via the account settings section and can be activated at any time without requiring approval from bb365:
- Deposit Limits — set a daily, weekly, or monthly cap on the total amount you can deposit to your bb365 account. Once set, a deposit limit can only be decreased immediately; increasing a limit is subject to a mandatory 7-day cooling-off period before the new higher limit takes effect.
- Time-Out — temporarily suspend your bb365 account for a period of 24 hours, 7 days, or 30 days. During a time-out, you will not be able to log in, place bets, or make deposits. Active bets placed before the time-out commenced will be settled according to their normal terms.
- Self-Exclusion — permanently close your bb365 account and prevent any future account registration using the same identity details. Self-exclusion is an irreversible action and cannot be undone. If you believe your gambling has become a problem, please self-exclude and seek guidance from a professional support service.
8Intellectual Property
All content on the bb365 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of bb365 or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, publish, or create derivative works from any bb365 content without express prior written permission from bb365.
The bb365 brand name, logo, and associated trademarks are the exclusive property of bb365 and may not be used in any context — including on social media, third-party websites, or marketing materials — without express written authorisation. Unauthorised use of bb365 trademarks constitutes trademark infringement and may result in legal action.
9Limitation of Liability
bb365 provides the platform on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, bb365 expressly disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. bb365 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.
In no event shall bb365, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the bb365 platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, even if bb365 has been advised of the possibility of such damages. The total aggregate liability of bb365 to any user for any claim arising from use of the platform shall not exceed the total amount deposited by that user in the 30 days immediately preceding the event giving rise to the claim.
10Amendments to These Terms
bb365 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made to these Terms, bb365 will use reasonable efforts to notify registered account holders via the contact details held on file — which may include an in-platform notification, an email to the registered address, or a notification to the registered mobile number. It is your responsibility to read all communications from bb365 promptly.
The most current version of these Terms & Conditions is always available on the bb365 website. The date shown in the "Last updated" notice at the top of this page reflects the date on which the most recent revision was published. Your continued use of bb365 following the publication of any revised Terms constitutes your acceptance of the revised Terms in full. If you do not agree to any revised Terms, you must close your account before the revised Terms take effect.
Questions About These Terms?
bb365 support is available 24/7. Contact us if you need clarification on any provision before you play. You can also review our Responsible Gaming page for guidance on safe play tools.